Tap Start free and the app opens — no card and no sign-up form. You get 30 days with everything unlocked. Full answer
Put Yamate Studio on your phone
Yamate runs in your phone’s browser and sits on your home screen like any app. Full answer
Add your business details and ABN
Your name, ABN, phone, address and state go on every invoice. Full answer
Your own free web page
You get a free page at yamate.au/t/your-name. It goes live only when you tap Make my web page. Full answer
Reviews from your clients
After paying, the client can rate the appointment out of five and choose to share it on your page. You can reply or hide a review, never change it. Full answer
Get on Google Maps and Apple Maps
Get work has a card for your free Google Business Profile and your Apple Maps listing. Tap Set up to make one, using the same name, phone and address as your Yamate listing. Full answer
Working with no signal
Everything is on your phone, so it works with no signal. Anything that needs the internet waits until you’re back in range. Full answer
Your booking link, services and cancellations · 4 answers
Let clients book online
Clients pick a service and a free time on your link, and the time they pick goes straight into your calendar. Full answer
Charge a late-cancel or no-show fee
Cancel the appointment as Late cancel or No-show, then tap Ask a late-cancel fee (or Ask a no-show fee). The sheet shows when they cancelled against your policy. Full answer
Fill a cancelled time from your waitlist
Clients join your waitlist from your booking link, or you add them. When an appointment is cancelled, Yamate can text the next person on the list for you, one every 30 minutes, until the time is booked. Full answer
Rooms and equipment
A service can need a room or a bed as well as a person. Two bookings never use the same one at once. Full answer
Checkout, tips, products, packs and fees · 5 answers
Check a client out
Checkout shows the bill with any deposit already taken off. Add a tip, a product or a pack, split the payment, and see what is left to pay. Full answer
Sell products and keep a stock count
Switch on Sell products and each product in your price list keeps a stock count. It goes on the bill at checkout under Add a product. Full answer
Sell prepaid packs of visits
Sell a pack of visits paid ahead, like 5 massages. Each visit uses one, and the client’s card shows how many are left. Full answer
Keep a card on file for no-shows
Save a card at booking for a late cancel or no-show fee. It is saved on your own Stripe, and you charge a fee with a tap; nothing is ever charged by itself. Full answer
Health fund details on a receipt
Give a service its health fund item number and each person their own provider number. The receipt then shows the provider, their number, the client, the date and the item. Full answer
Tap +, Start an invoice, and say what you did. Or on a finished appointment, mark it Done and tap Bill it — Yamate gives it the next invoice number. Full answer
Set up PayID, bank details and card payments
Put your PayID or bank details on your invoices so clients pay you direct. For cards, connect your own Stripe or Square — the money goes straight to you. Full answer
Record a payment
Open the appointment and tap Mark paid. A client saying “I’ve paid” never marks an invoice paid on its own — you check first. Full answer
Can I add a card surcharge?
Not from 1 Oct 2026: Visa, Mastercard, eftpos and Amex don’t allow them. Weekend, public holiday and booking fees are not affected. Not legal advice — check with your payment provider. Full answer
Send a receipt
Open the paid appointment and tap Send receipt. They get their invoice marked PAID, with each payment and its date. Full answer
Get paid on the spot with Pay QR
Open the appointment, tap ⋯ More, then Pay QR. The client scans the full-screen code and pays by card. Full answer
Your clients, their forms, pets and replies · 6 answers
Add a client
Tap + and Add a client, or add them as you book them in. Full answer
Add clients from your phone contacts
On Clients, tap From my contacts, tick who you want, then Add. Anyone you already have is left out. Full answer
See client replies
When clients text back, the conversation lands in Replies. Full answer
Client forms: allergies and consent
Ask allergies or consent questions before a service. Clients answer and sign with their name on your phone or tablet, or on your link before they come. Full answer
Colour formulas and client details
Each client card has fields for your kind of work. A hairdresser gets Colour formula and Skin test date, a barber Clipper guard or fade, a lash artist Lash map. Full answer
Pets and vaccinations
Keep each client’s pets, their breed and vaccination date. A booking shows when a vaccination is out of date. Full answer
GST, reports, bills and tax to put aside · 6 answers
Turn GST on or off
Set whether you are registered for GST in Settings›Invoicing & tax. It changes what goes on every invoice. Full answer
Reports: profit, who owes you, GST
On Reports & Tax, tap a report: profit and loss, who owes you, every unpaid invoice, GST by quarter, income by client, spending, or appointment profit. Full answer
Bills you haven’t paid yet
Bought on account? Add the expense with the bill’s due date as its date: a date still to come makes it a bill to pay. Tap Mark paid when it goes out — it counts from that day. Full answer
Add a pile of bills at once
Got a pile of bills? Pick them all from the gallery — each one lands in a tick-list first. Full answer
How much tax to put aside
Available after reserves shows an estimate of what to put aside for tax. It is an estimate to help you plan — not tax advice, and you lodge it yourself. Full answer
Insights
Your figures, this quarter against last. Never compared with anyone, never advice. Full answer
Connect Xero in Settings›Get paid online and your invoices, payments and clients push across, matched so you do not get doubles. It is one way — Yamate to Xero. Full answer
Export your data
Export everything, any time. The end-of-year CSV covers what most accountants ask for. Full answer
Logins, wages, levels, chair rent and your accountant · 8 answers
See who changed what
Once someone else is on your account, Settings› Your team shows Who changed what: each change, who made it and when, kept 90 days. Full answer
Give your accountant a view-only login
Add your accountant in Settings› Your team. They see your books and exports, and can’t change or send anything. It’s free, and you can have one. Full answer
Who counts toward your plan
Everyone on your account counts — you, the office and your team on the tools. Someone who logs in and is paid through Team wages counts once. Your accountant’s view-only login is free. Full answer
Run a pay for your team
Add your team, then run a pay: PAYG from the ATO schedules (including study loans), super on qualifying earnings, and a payslip out. Full answer
Leave balances for your team
Team wages keeps each person’s annual and sick leave. It builds with every pay you run, and leave you pay comes off the right balance. Full answer
Fix a pay you already saved
Open their pay history and tap Fix pay on that pay. Yamate works out the difference; the original stays as it was. Full answer
Senior and junior prices
A service can cost more with a senior team member. Put each person on a level, then give each service a price for that level. Full answer
Bill chair rent
Bill a renter their chair rent from their card, each week, fortnight or month. Full answer
Your plan, backups, privacy and getting help · 6 answers
Plans and prices
$19 a month on the Founder plan if you join by 30 November 2026, then $29 a month — both cover the business and up to 3 people. The 8-person plan is $59 a month for 8 people, and bigger crews move up a size, from $99/mo for 12 people to $399/mo for 200 people. Full answer
Cancel your subscription
It is month to month — cancel any time from Your plan and you are not billed for the next month. Full answer
Back up and use a second device
By default your books live on your device. Sign in to Cloud backup to keep a copy safe and sync a second phone or computer. Full answer
Delete your account
Wipe everything from Settings›Your data, or follow the steps on our delete-account page. Full answer
Tell us something is broken
Settings›Report a problem sends your note and a little technical detail to our support inbox — never a screenshot, never your clients’ details. Full answer
Ask ya mate, the in-app helper
Tap the chat button and ask how to do something. It walks you to the right screen and links the matching help article — it never changes your books on its own. Full answer
Get work has a card for your free Google Business Profile and your Apple Maps listing. Tap Set up to make one, using the same name, phone and address as your Yamate listing.
On Get work, find Google and Apple Maps.
Tap Set up beside Google or Apple and follow their steps. Copy my details gives you the words to paste.
When the Google row shows Connect, tap it and sign in to the Google account that runs your profile. After that, Manage changes your phone, website, about and opening hours, and answers your Google reviews, from Yamate.
Good to know
Yamate changes your Google listing only when you tap Save or Post. Disconnect any time; your listing stays on Google as it is.
Only the business owner can connect or change the listing.
Put your PayID or bank details on your invoices so clients pay you direct. For cards, connect your own Stripe or Square — the money goes straight to you.
Yamate never touches the money. Payments go to your own account.
Not from 1 Oct 2026: Visa, Mastercard, eftpos and Amex don’t allow them. Weekend, public holiday and booking fees are not affected. Not legal advice — check with your payment provider.
On Reports & Tax, tap a report: profit and loss, who owes you, every unpaid invoice, GST by quarter, income by client, spending, or appointment profit.
Worked out from your Yamate records — an estimate, not tax advice.
Pick this month, this quarter, this or last financial year, or your own dates. Each report has a CSV and Print.
Bought on account? Add the expense with the bill’s due date as its date: a date still to come makes it a bill to pay. Tap Mark paid when it goes out — it counts from that day.
Bills to pay shows on Money only while a bill is waiting. Your GST and tax figures count it on the day you pay it.
Got a pile of bills? Pick them all from the gallery — each one lands in a tick-list first.
On New expense, tap From gallery and pick up to 10 photos or PDFs. A bill with your order number on it goes on that order’s appointment. The same file twice is skipped.
Available after reserves shows an estimate of what to put aside for tax. It is an estimate to help you plan — not tax advice, and you lodge it yourself.
Good to know
Wages you pay through Yamate's payroll come off your profit. Your own time doesn't, unless your company pays you a wage.
A company gets its own set-aside: company tax at 25% or 30%, plus GST. Withheld tax and unpaid super are kept aside until you pay them.
Connect Xero in Settings›Get paid online and your invoices, payments and clients push across, matched so you do not get doubles. It is one way — Yamate to Xero.
Good to know
A refund for a changed appointment goes across as a credit note, with the refund paid from the bank account you picked. A refund for an overpayment stays for you to record in Xero.
Cancelled an invoice that already went to Xero? It shows in the send list — tap Void in Xero. Xero cannot undo a void.
Expenses can go across as bills — match them to your bank lines in Xero.
Export everything, any time. The end-of-year CSV covers what most accountants ask for.
Good to know
The backup file holds your records, not your photos — photos back up when you sign in, or use Download photos. Restore asks before it replaces anything.
On a paid plan, Connect other apps makes a key for Zapier, Make or your bookkeeper’s tool. It can read your books, never change them, and you can revoke it in a tap.
Everyone on your account counts — you, the office and your team on the tools. Someone who logs in and is paid through Team wages counts once. Your accountant’s view-only login is free.
The Founder plan and the 3-person plan cover 3 people. The 8-person plan covers 8, and bigger crews move up a size, from $99/mo for 12 people to $399/mo for 200 people.
$19 a month on the Founder plan if you join by 30 November 2026, then $29 a month — both cover the business and up to 3 people. The 8-person plan is $59 a month for 8 people, and bigger crews move up a size, from $99/mo for 12 people to $399/mo for 200 people.
Good to know
No lock-in, no per-text charges, and no cut of what you invoice. If we ever raise the price you pay, we email you at least 30 days before it applies, and you can cancel before then. Your subscription renews each month until you cancel.
Free costs $0: The whole app on your phone for one person, with invoice links. Texts through Yamate, missed-call text-back, bank matching and the Xero push come with a paid plan.
Tap the chat button and ask how to do something. It walks you to the right screen and links the matching help article — it never changes your books on its own.
Save a card at booking for a late cancel or no-show fee. It is saved on your own Stripe, and you charge a fee with a tap; nothing is ever charged by itself.
Connect your Stripe in Settings›Get paid online.
In Settings› How you work, switch on Card on file.
In your Price list, open a service and under Book online choose Card on file.
Cancel the appointment as Late cancel or No-show, then tap Ask a late-cancel fee (or Ask a no-show fee). The sheet shows when they cancelled against your policy.
Good to know
Set how many hours before is free to cancel in Settings, under How clients book. Clients see it when they book.
A deposit they paid, or a card on file, covers the fee. It goes on their bill as its own line.
Clients join your waitlist from your booking link, or you add them. When an appointment is cancelled, Yamate can text the next person on the list for you, one every 30 minutes, until the time is booked.
Clients tap No time that suits? Join the waitlist under the times, or tick Text me if an earlier time opens up when they book.
See who is waiting on Clients, Waitlist. Tap Add someone for a client who asked at the counter, or Remove to take them off.
To have cancelled times offered for you, go to Settings, Automatic follow-ups and switch on Offer cancelled times to the waitlist.
Good to know
Texts stop the moment any part of the time is booked, after 5 people, or within 90 minutes of the time. They go between 8am and 8pm.
Only clients who ticked that it is OK to text them get a text. A client comes off the list once they book, or once the appointment they wanted to beat has passed.
With the switch off, Today shows each opened time under Times that opened, and you tap Text them.
Ask allergies or consent questions before a service. Clients answer and sign with their name on your phone or tablet, or on your link before they come.
In Settings› How you work, switch on Client forms.
Tap New form: give it a name, its questions and what they agree to.
In your Price list, pick the form a service asks for, under Book online.
Answers file on the client. Health answers show only to you and your office.
Each client card has fields for your kind of work. A hairdresser gets Colour formula and Skin test date, a barber Clipper guard or fade, a lash artist Lash map.
Good to know
Add your own fields in Settings› How you work.
Fill them on the client card. They show every time you open it.
Give a service its health fund item number and each person their own provider number. The receipt then shows the provider, their number, the client, the date and the item.
In your Price list, open the service and type its Health fund item number.
In Settings, add each person’s provider number from their association.
A provider number is personal: it only prints on receipts for that person’s own work.